DMS Automaster (Dealer Management System) - is a powerful transactional and CRM system for dealer station service. Allowing you to carry out basic and advanced processes needed for widely understood customer service and sales of products and services.
The system is integrated with FK systems (CoFICO, Symfonia, CDNXL) and with many central systems provided by various vehicle manufacturers.
Service module
Full coverage of service processes from appointment to vehicle release.
Handling the warranty process.
Manage employee availability and stamping of work performed.
Supporting or even enforcing the correct process at the dealer station.
Sales module
Full support in carrying out the vehicle sales process from handling leads, test drives, offers, sales contracts to the release of vehicles.
Possibility of a fleet sales process (one contract for multiple vehicles).
Management of the vehicle stock including ordering, purchasing of vehicles, transfers between branches and release of vehicles.
CRM module
It allows you to perform customer segmentation, based on various criteria, and assign the selected group to a marketing campaign.
Dedicated communication in the form of SMS or email marketing can be carried out to a selected group of customers.
Dealer Management System
Service module
Sales module
CRM module