The 6Cube Virtual Advisor more than a customer information system - it is a tool that integrates service and sales functions to support the operational efficiency of the company.
Intuitive Interface
Self-service
Saving time
Increased flexibility
Full integration with DMS
An integral part of the 6Cube portfolio
An environmentally friendly solution
Device based on Samsung technologies
For the customer, it is:
Intuitive Service and Test Drive Appointment: Virtual Advisor makes it easy to make a service or test drive appointment, eliminating the need for personal contact and allowing the customer to schedule conveniently.
Repair Status Tracking: Customers have access to real-time information about the repair status of their vehicle, making the service process more transparent and understandable.
Viewing Used Vehicle Offers: Virtual Advisor allows customers to freely browse a dealer's offer on used vehicles, for example, which streamlines the buying and selling process.
Spare Parts Price Inquiries: Customers can send inquiries about spare part prices directly through the Virtual Advisor, which increases and speeds up the availability of information.
For a car dealer, it's:
Service Process Optimization: Virtual Advisor helps optimize service processes, enabling easy scheduling of service appointments and ensuring effective communication with customers.
Increase Availability of Sales Information: Dealer has the ability to showcase used vehicle offerings, making sales information more accessible to customers.
Effective Customer Inquiry Management: Virtual Advisor facilitates the handling of inquiries about spare parts prices, enabling dealers to respond quickly and communicate effectively.
Excellent Marketing Tool: Virtual Advisor also acts as a marketing tool, promoting maintenance services and used vehicles, which contributes to building a positive brand image and influences sales.
Contactless Acceptance of the Vehicle at the Service Center
DEVICES
Virtual Advisor
For the customer, it is:
Virtual Advisor makes it easy to make a service or test drive appointment, eliminating the need for personal contact and allowing the customer to schedule conveniently.
Customers have access to real-time information about the repair status of their vehicle, making the service process more transparent and understandable.
Virtual Advisor allows customers to freely browse a dealer's offer on used vehicles, for example, which streamlines the buying and selling process.
Customers can send inquiries about spare part prices directly through the Virtual Advisor, which increases and speeds up the availability of information.
For a car dealer, it's:
Virtual Advisor helps optimize service processes, enabling easy scheduling of service appointments and ensuring effective communication with customers.
Dealer has the ability to showcase used vehicle offerings, making sales information more accessible to customers.
Virtual Advisor facilitates the handling of inquiries about spare parts prices, enabling dealers to respond quickly and communicate effectively.
Virtual Advisor also acts as a marketing tool, promoting maintenance services and used vehicles, which contributes to building a positive brand image and influences sales.
Contactless Acceptance of the Vehicle at the Service Center