{"id":11803,"date":"2022-07-06T23:24:32","date_gmt":"2022-07-06T21:24:32","guid":{"rendered":"https:\/\/6cube.pl\/help-desk\/"},"modified":"2024-12-02T11:47:45","modified_gmt":"2024-12-02T10:47:45","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/6cube.pl\/en\/help-desk\/","title":{"rendered":"Help Desk"},"content":{"rendered":"\t\t
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Help Desk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tLeveraging the knowledge and extensive experience of our team of system analysts, business analysts and engineers allows us to efficiently resolve incidents on the 2nd and 3rd lines of support, ensures the continuity of operation of supported IT systems and takes care of the ongoing availability of the client's business processes. <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tWe offer high-quality services based on a developed set of operational procedures along with the use of dedicated IT and telecommunications tools.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Independence<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tWhen we start working with any new client, our specialists are trained to effectively resolve as many incidents as possible on their own, before passing them on to a higher level of support or to the client's designated system contractor or IT department.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    Knowledge base<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIn order to continuously improve the efficiency and effectiveness of our operations, we are continuously building our knowledge base using the requests we have registered and resolved in the past.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tConstant monitoring of requests and efficient communication with the 1st support line translates into shorter time for receiving and handling requests, resulting in high customer satisfaction with the service provided.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Help Desk Leveraging the knowledge and extensive experience of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-11803","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/pages\/11803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/comments?post=11803"}],"version-history":[{"count":2,"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/pages\/11803\/revisions"}],"predecessor-version":[{"id":11811,"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/pages\/11803\/revisions\/11811"}],"wp:attachment":[{"href":"https:\/\/6cube.pl\/en\/wp-json\/wp\/v2\/media?parent=11803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}